Planning services

Achieve your strategic objectives that impact your department, hospital or facility.

Introducing Operational Intelligence

Operational Intelligence is the partnership of continually synchronized people, processes and technology. This operating model turns the current trend to think and prioritize technology first, on its head by combining three critical components to create and deliver a healthcare organization’s products and services to result in profitability and growth.

What began as an idea about how a hospital system and a technology provider could better work together has become a powerful new way of working for hundreds of Philips and healthcare professionals.

Read why Operational Intelligence is a mindset and methodology for accelerated operations excellence.

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We can help you achieve your strategic objectives and assist in making decsions that impact your department, hospital or facility. We can assist in assessing equipment needs, model new clinical services, improve patient and staff satisfaction, design your facility and be your partner for help with financial services and managed services.

Planning and design services we offer

Customer stories

Using design thinking to transform cancer care

"This new design is absolutely going to impact positively on the patient’s experience. It is going to take it to world-class. It is going to impact our financial results.”

Gena Conroy, Chief Marketing and Patient Experience Officer

Broward Health

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Using design thinking in healthcare to create a pediatric Emergency Department

"The Philips Design team, they get health care. They understand what the patient is experiencing. They understand what the patient feels, so they designed the workflow to complement the Ambient environment.’’

Elise MacCarroll, Director of Imaging Systems

Florida Hospital

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Consolidating two community hospitals into one Campus

Compared to the original architect’s plan our team managed to:

Incorporate 201 single bed rooms compared to 90; at 20% lower cost per square foot

Create an overall plan that could result in 50% fewer construction phases

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Spatial design review of an emergency department plan

"We were asked to apply our strategic design capabilities to determine if the existing architect’s plans fit the customer’s short- and long-term strategic plans that aim to provide an excellent care experience in an efficient and effective way."

Giang Vu, Principal, Strategic Design

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